VOTING RULES & CRITERIA

Voting Rules

  • For voting by travel consultants, tour operators and destination management companies only.
  • Only one voting entry per person is allowed – either using the printed voting form or online voting form. Duplicate entries are disqualified.
  • The voting form is published in TTG China (November and December issues) and TTG-BTmice China (November/December issue) and is available online .
  • There are no pre-nominated contenders for any voting awards.
  • All votes are strictly confidential.
  • Only votes that are submitted with complete voter’s information will be qualified.
  • Random checks are conducted based on the voter’s information provided, to ensure that voter is bona fide.
  • The results for TTG China Travel Awards 2018 are final and no correspondence will be entertained.
  • Voting forms will be independently tabulated and evaluated by an independent auditor in Singapore.
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Voting Criteria

  • Airline Awards

  • Best airline serving and operating in China in its respective category in terms of:

    • Providing the best service, network and schedules.
    • Most agent-friendly in terms of reservations, confirmations and commission payments.
    • Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servicing.

  • Hotel Chain Awards

  • Best Hotel Chain serving and operating in China in its respective category in terms of:

    • Most consistent in products and services.
    • Most professional sales and marketing team in terms of innovative ideas and servicing.

  • Individual Hotel Awards

  • Best individual hotel serving and operating in China in its respective category in terms of:

    • Best Luxury Hotel - Best hotel catering to the upmarket traveller. This hotel must also boast the best visual appeal and ambience reflecting upmarket status.
    • Best Mid-range Hotel - Best mid-range hotel catering to the traveller who seeks three to four star-quality and comfort.
    • Best Business Hotel - Best hotel catering to the business traveller.
    • Best Meetings & Conventions Hotel - Best hotel catering to meeting and convention needs.
    • Best New Hotel - Best hotel that has recently opened.
    • Best City Hotel - Best hotel in the city offering top-notch services and facilities, value-added benefits. Most professional sales and marketing team in terms of innovative ideas and servicing.
    • Best Theme Hotel in China - Best hotel in China providing a unique themed experience, reflected in the ambience, accommodation, dining, entertainment, etc.

  • Hotel Awards in Other Regions within China

    • East and Northeast China: Liaoning Province, Heilongjiang Province, Jilin Province, Jiangsu Province, Shandong Province, Zhejiang Province, Fujian Province, Anhui Province, Jiangxi Province.
    • North and Northwest China: Heibei Province, Shanxi Province, Tianjin City, Inner Mongolia Autonomous Region, Shaanxi Province, Gansu Province, Xinjiang Uyghur Autonomous Region, Qinghai Province, Ningxia Hui Autonomous Region.
    • Central South and Southwest China: Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Hubei Province, Hunan Province, Henan Province, Yunnan Province, Chongqing City, Sichuan Province, Guizhou Province, Tibet Autonomous Region.

  • Resort Hotel Awards

  • Best individual resort hotel serving and operating in China in its respective category in terms of:

    • Best Resort Hotel in China (Beach) – Best resort hotel (Beach) in China. This resort must be located near the beach, boasting the best visual appeal and ambience reflecting local flavour.
    • Best Resort Hotel in China (Non-Beach) – Best resort (Non-Beach) hotel in China. This resort must boast the best visual appeal and ambience reflecting local flavour.
    • Best New Resort Hotel in China – Best resort property that recently opened.
    • Best Spa Resort in China – Best spa resort providing excellent spa facilities, environment and service.

  • Serviced Residence Award

  • Best Serviced Residence Operator catering to mid and long-term staying guests.

  • Travel Services Awards

  • Best organisation serving and operating in China in its respective category in terms of:

    • Best Travel Agency in China
      • The travel agency with the best service and online accessibility.
      • Most agent-friendly in terms of reservations, confirmations and commission payments.
      • Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servigin.

    • Best City in China (Leisure Travel)
      • The city most friendly and desirable to leisure travellers and for Travel Agents and Tour Operators to organise tours.

    • Best City in China (BT-MICE)
      • The city most friendly and desirable to business traveller and for MICE planners to host their events.

    • Best Cruise Operator
      • Best product in terms of service.
      • Best on-board programme and facilities.
      • Most agent-friendly in terms of reservations, confirmations and commission payments.
      • Most professional sales and marketing team in terms of servicing.

    • Best Inspirational Cruise Operator
      • Offers fresh and unique cruise products. (routes and itineraries)
      • Most professional sales and marketing team in terms of inspirational ideas for long-term development of the market.

    • Best New Cruise Ship
      • Best recently launched ship that has achieved market popularity for its cruising experience.
      • Fresh and unique on-board features, facilities and services.

    • Best Theme Attraction (Local)
    • Best Theme Attraction (Overseas)
      • Best atmosphere.
      • Best facilities and services.
      • Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servicing.

    • Best Overseas NTO in China
      • Most efficient, flexible and friendly in terms of response to enquiries and information.
      • Most effective in raising awareness of travel & tourism at government and community levels.
      • Most professional sales and marketing team in terms of innovative ideas, incentive programmes and servicing.

    • Best Overseas NTO in China promoting BT-MICE
      • Most efficient, flexible and friendly in terms of response to business travel and MICE enquiries and information.
      • Provide the best assistance to corporate and travel professionals to fully utilise the destination’s resources for the organisation’s business travel and MICE activities.
      • Most professional business travel and MICE sales and marketing team in terms of innovative ideas, incentive programmes and servicing.

    • Best Airport (Local)
    • Best Airport (Overseas)
      • Most conveniently located.
      • Best accessibility as a gateway port to local / overseas destinations.
      • Best modern facilities and services to meet the needs of today’s leisure and business travellers.
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